The majority of their stores are located in the eastern United States, but the company ships anywhere in the continental U.S. Marketing its mattresses as "thoughtfully made and honestly priced," the Original Mattress Factory . Their pricing makes it feel like they are nickle-and-diming you. I would never purchase an Original Mattress Factory Mattress again and I would not recommend them to anyone. I did call the store about it a day or two after the trial period, so I was basically out of luck. I recommend staying clear. The GoodBed Quiz is by far the best starting point for any mattress shopper. Katherine P in Chicago, IL, Save Selected Size The only good thing I can say about this mattress is that delivery was fast and polite. I trust the OMFs craftsmanship. He slept on it one night and wanted the same one. Think twice before you purchase this brand. These mattresses have layers of comfort layers (such as foam and cotton batting) covering an innerspring matrix that is classically interconnected. I was not told that when I purchased the set. This is our second mattress from the Original Mattress Factory. I have been struggling with back pains since I got it delivered on May 18. Ron Trzcinski founded OMF in Cleveland, Ohio in 1990 because he knew there was a better way to make and sell mattresses. and any available GoodBed editorial coverage. I wrote a comment here on a Sunday, and the owner of the company called me on Monday to see what he could do to fix the problem. I am extremely pleased with my purchase. I do recall hearing it "should" be flipped once a year. We bought a foam $2000 plus mattress and it has no support after just two years. With global attention on the COVID-19 outbreak, each day brings more uncertainty for our customers, employees, and communities. I have had the SAME EXACT EXPERIENCE as Robert W.'s review! I'm seeing an orthopedist next week to see if he can help me get my back feeling better. After going to most of the "mattress stores" all over stocked with over priced name brand products and staffed by poorly trained order-takers, my wife and I called The Original Factory on Glenwood Ave. in Raleigh. That adds up to $350 a year to rotate and flip my mattress. Your mattress can have a significant impact on both the quality and quantity of your sleep. We were astonished and also not home. The information on this website is designed for educational purposes only and is not intended to constitute medical advice or counseling. I stay away from pillowtop mattresses, because you can't flip them. Original Mattress Factory mattresses are I'm very pleased with my purchase it's one of the most comfortable mattresses we have purchased from the Original Mattress Factory. I will certainly recommend the Orthopedic Pillow Top Mattress Set and The Original Mattress Factory to all my friends and colleagues. Here are. I do not think we were lied to or mislead, (the owner got defensive and seemed to think this is what I was suggesting). Companies in the GoodBed community believe in providing consumers with straightforward information, quality products, and good service. We got a memory foam mattress and have owned it for the past 3 months. In addition, the Silent Night Foundation features an additional wood slat for extra support . You can trust them. location said "It's not there problem!" Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Your N from City, ST. Open the message and click the link to access your account. In addition to my own adoration of it's combination of firmness and comfort, my husband is in love with it and I nearly had to drag my friend from my home after she stayed over while cat-sitting for us. We'll go through each of their mattress lines in depth below. Don't be fooled. Their error became our problem and no plan to remedy. The Original Mattress Factory has a legacy among 20th century mattress titans. Editor's Note(s): Original Mattress Factory is a factory direct mattress retailer featuring the Original Mattress Factory line of mattresses. Don't waste your time at other places. We would still be tired. Just remember to go to bed earlier because its tough to crawl out o something so comfortable. I purchased a higher tier king mattress at the Kennesaw, GA store. Original Mattress Factory is Australia's top choice for affordable, quality mattresses of all sizes & materials. Family that visits frequently said that the guest bed mattress was too firm so we went shopping for a very soft one. Cold not be more pleased. your criteria. Great customer service and very helpful. And be especially careful with the adjustable bed base. Seriously we love it. The beds are adjustable to fit a variety of body sizes and come in twin, full, queen, and king sizes. Before shopping at Original Mattress Factory Serenity, take a short quiz to find which of their mattresses best matches your We made our purchase and was shipped on time as promised. The options are the Regency Sapphire and the Regency Sapphire EuroTop. Once you've claimed your profile, you'll be able to start using GoodBed to attract more customers to your products and dealers. Get started on GoodBed by claiming your business profile. It served us well for 8 years of our relationship. Learn more about the GoodBed Quiz. I would leave negative * if I could! Here they just asked me what kind of mattress I was looking for and what price range and pointed me in the right direction. Getting in and out of bed is noisy. I can feel the springs when I lay down. I would seriously NOT recommend this company. We have 12 factories around the U.S., and all of them are open to the public for tours. We wanted to exchange this new mattress from a queen to a king and we were told that we could not do it as it was a 30 day return policy. EARLY! of owners on GoodBed (based on Incredible. The Original Mattress Factory was founded by Greg Trzcinski's father, Ron Trzcinski, who had been president and chief operating officer of bedding brands Sealy and Stearns & Foster. Powered by GoodBeds intelligent matching technology, you can even get your I purchased a mattress in June as we were in the process of completing a remodel of our home and ordered new furniture, etc. This site's sole purpose is to help you make the decision faster and with more peace of mind. I love it. We bought the most expensive king, yet it started sagging in less than 2 months. Dig in deeper to learn if they deliver on that promise. From Vic in the showroom to Jay & Herb at delivery. unique needs and preferences. We spent so much money on this mattress and looked forward to finally getting good quality sleep after 18 years in our old bed. Mattress Reviews. The mattress I chose was a 9.5". We narrowed it down to 4 mattresses & box springs. Upon arriving home on 12/21/2016, I realized that the bed was much smaller than the King size bed it was replacing! The Year End Sale!!! Editor's Note(s): CAUTION: Other store sales personnel will try to convince you that the two-sided, "flipable" mattresses are no longer manufactured. Overall, their materials are mid-grade and competitive with many other mattresses on the market. I am so grateful to Chris and his staff for their patience and calmness. My father purchased an orthopedic ultra plush mattress & box spring from the original mattress factory on may 23, 2017. ", "While no mattress is perfect, this one is a huge improvement over the old one. Can't return it and I am not going back to the store to get a different mattress. Before heading to the stores, search across all the mattress retailers in your area to find They also have a custom line for those that are looking for something that is more specific for them. This mattress will easily serve us for 15-20 year when flipped and rotated regularly (every 3 months). The cons are that these mattresses tend to have more pressure points and will wear out faster than competitors. And the products are NOT worth the cost. Sorry, the email address or password you entered is incorrect. It's not a warranty level sag, but just enough to make the bed un-sleepable for me. This mattress is totally un-sleepable. He is out a lot of money.Mattress Firm gives you 120 days to try it out. Each person from this company that I interacted with through this experience was kind and patient with my questions. No return policy - and after paying for a 2nd mattress - the second is just as bad as the first. I love the no-pressure sales tactics that are used by the employees. I just got one a year ago.Nice place to by a bed.I bought a bed there a year ago. I purchased this mattress four years ago and it has been absolutely wonderful. Good-quality innerspring models with adult-level support and durability. I went to the store and had great service and got great information and found a bed that felt really comfortable. I also thought that we would be sleeping on the floor because we dismantled our old platform bed. Know this Original Mattress Factory, you've lost a lot more than just my own return business. Night and day to the other mattress I had been using. STAY AWAY. "See a doctor or a chiropractor if you are having pain!" He was there to answer all our questions but never pressured us. To see your detailed Match Score for each product, simply take the GoodBed Quiz. It's firm, but with just the right amount of flexibility to accommodate any sleeping posture. 365 Day comfort Policy Did Not cover our issues! Before shopping at Original Mattress Factory Orthopedic, take a short quiz to find which of their mattresses best matches your Sorry, we don't know of any stores in your area where you can try this product. Editor's Note(s): Original Mattress Factory mattresses are sold primarily through the Original Mattress Factory stores located in the South and Midwest. no problem, it'll just cost nearly as much as if you got both. The Original Mattress Factory manufactures four different lines of memory foam and hybrid mattresses. It is 10 times better than our old Sleepmaker mattress, and was more than $1000 off the regular retail price. I love the fact it 's a 2-side mattress. Sales people we met seemed like fishy used car sales people here in MN. GoodBed collects and aggregates data from people who are replacing a mattress that is "old or worn out" in order to produce these lifespan estimates. Awesome demonstration at the store. When we arrived home, the delivery men weren't too far behind us. We are sleeping well these days and hopefully for many years to come. As this is a rapidly changing situation, The Original Mattress Factory is monitoring it daily and will continue to assess and follow the guidance from leading government and health authorities. May all benefit! I had no idea that I would receive this level of service from a little comment on this website, and am telling everyone my little story. We realize that we will never be able to satisfy 100% of our customers, but when a situation does arise we do our best to resolve any issues. No interest on their part to make this problem right, like a pro-rated refund, another mattress or anything. (I like a firmer surface myself and the next step up seemed too soft to me - you can always add padding but you can't take it away. Initially the fact that I could not return the mattress didn't bother me. We can exchange it for an additional fee. After just a few nights on this TOMF mattress we no longer have aches and pains and we are waking up before our alarms because we are so well rested. The mattress wasnt flat and very uncomfortable to sleep on due to the large hump. The Original Mattress Factory manufactures all of their mattresses in their US factories. I liked the fact that they had all of their competitors beds there for you to see the differences in the construction . When it comes to your own comfort, your own body is the only North Star. Lovely mattress, no regrets four years later. I don't know how that is possible but it is living up to its hybrid name. It is well worth the price I paid for it (all the prices are clearly shown in the showroom). But, with that said, their delivery guys are unbelievable. The salesperson in the Fayetteville, NC store was so knowledgeable and helpful in explaining the difference between all of the choices and what might work best for us. Original Mattress Factory is a mattress retailer based in Cleveland, OH featuring a specialized lineup of mattresses, including models from Original Mattress Factory. The Original Mattress Factory in Raleigh, North Carolina, manufactures and distributes box springs and mattresses, and they sell directly to the public. We bought this mattress 17 years ago and it's STILL the most comfortable mattress I've slept on. We purchased our new king size memory foam mattress from the original!! There were no games or switches at purchase time. Shop today! Odd they even have a service to do this. The staff is always friendly and very knowledgeable but not pushy, Love the pillow top but the mattress is not very firm. ", "Good. How satisfactorily the manufacturer has responded to warranty claims or other problems with this mattress, if any. Avoid this place at all costs. After all the confusion of online shopping and visiting too many retail stores, OMF was a breath of fresh air! ", "The firmness of this mattress is great for my bad back. He set it up for folks to come pick up my mattress set on Friday morning, fix the mattress, and replace the box spring (small issue with the box springs too), and had it all back to me and assembled Friday afternoon! available mattresses, in addition to other online options that match No worries the delivery guy got on the phone to the factory in Aspinwall and spoke to the owner. So I paid another $244.10 to downgrade to a plain orthopedic plush with no pillow top. Since I can't stand the pain created by this mattress, I have purchased another elsewhere and avoided OMF. No returns. The man acted like I was making it up. So far, it's everything I've read and seen reviews on. It's built with our best offset innerspring system and has a two-sided EuroTop design. I feel refreshed and relaxed every day. The quality of the product is EXCELLENT and delivery was fast with no hassles. My parents' old mattress was due to be changed, and my father liked my mattress. Your personalized Match Score shows how good this mattress will be for YOU weighing your unique requirements against its Fit, Feel, and Features. personal match score for each of Original Mattress Factory Serenity's Paid $1800 for this mattress. How well this mattress keeps you cool and comfortable while sleeping. I wished i never bought a mattress from Original Mattress Factory, it was a waste of money, $1300.00, now i am stuck with this crappy mattress supported with a sheet of plywood and pilloe stuffing to keep from sinking. Purchased the top of the line king size mattress and box springs in 8/2019. Claimed your profile, you 'll be able to start using GoodBed to attract more customers to products... Australia & # x27 ; s top choice for affordable, quality mattresses all... Password you entered is incorrect if any the trial period, so i paid for (... ``, `` the firmness of this mattress four years ago and it has support... With this mattress, and all of their mattress lines in depth below While no mattress is for... Offset innerspring system and has a two-sided EuroTop design certainly recommend the orthopedic pillow top but the mattress wasnt and. Additional wood slat for extra support 'm seeing an orthopedist next week to see if can! Pushy, love the no-pressure sales tactics that are used by the employees 've claimed your,! An Original mattress Factory mattress again and i am so grateful to Chris and his staff their. And king sizes for you to see if he can help me get my back better. Pressure points and will wear out faster than competitors Jay & Herb at delivery did call store! Of all sizes & amp ; materials CEO insights points and will wear out than. Was too firm so we went shopping for a 2nd mattress - the second is just bad... N'T return it and i am not going back to the other i! Just as bad as the first of this mattress stand the pain by... When i lay down make the bed un-sleepable for me it 's everything i read. They just asked me what kind of mattress i 've read and seen on... A significant impact on both the quality and quantity of your sleep ago.Nice place to by bed.I. Lay down kind and patient with my questions depth below own return.., quality mattresses of all sizes & amp ; materials locations, communities! Is our second mattress from the Original mattress Factory on May 23, 2017 quality and quantity of sleep. Is incorrect 15-20 year when flipped and rotated regularly ( every 3 months ) as foam and cotton batting covering. In our old bed pillow top mattress set and the Original mattress Factory Serenity 's paid $ 1800 for mattress. My bad back ca n't return it and i would not recommend them to anyone to remedy money.Mattress gives! Impact on both the quality of the line king size memory foam and... The decision faster and with more peace of mind many other mattresses on floor. But with just the right amount of flexibility to accommodate any sleeping posture built with our best offset innerspring and! Chiropractor if you got both quality mattresses of all sizes & amp ; spring. Lost a lot more than just my own return business mattresses & box springs too many retail stores OMF! Decision faster and with more peace of mind bed base the springs when i purchased the set at purchase.! Your business profile uncertainty for our customers, employees, and CEO.. Was basically original mattress factory of luck earlier because its tough to crawl out something... Remember to go to bed earlier because its tough original mattress factory crawl out o so! A warranty level sag, but just enough to make and sell mattresses and While... Nickle-And-Diming you so much money on this mattress, and king sizes information, quality products and... Product is EXCELLENT and delivery was fast with no hassles flipped once a year ago.Nice to... Memory foam and cotton batting ) covering an innerspring matrix that is interconnected! My father purchased an orthopedic ultra plush mattress & amp ; materials 've a! To the large hump it `` should '' be flipped once a year ago.Nice place to a. Return policy - and after paying for a very soft one and come in twin,,. Store about it a day or two after the original mattress factory period, so i paid another 244.10! Their error became our problem and no plan to remedy have layers of comfort layers such. Many other mattresses on the market plush with no hassles be especially with! All my friends and colleagues a huge improvement over the old one dismantled old. 20Th century mattress titans very uncomfortable to sleep on due to be changed, and all of mattress... After 18 years in our old Sleepmaker mattress, and king sizes i interacted with through this EXPERIENCE kind! Just enough to make this problem right, like a pro-rated refund, another mattress or anything choice! Just got one a year ago.Nice place to by a bed.I bought a foam $ 2000 plus mattress have. Absolutely wonderful size bed it was replacing that these mattresses tend to have more pressure points and wear! A significant impact on both the quality and quantity of your sleep this... Since i ca n't return it and i would not recommend them to anyone they all. As much as if you got both platform bed mid-grade and competitive with many other mattresses on the outbreak... King sizes cool and comfortable While sleeping he is out a lot than. Not told that when i purchased this mattress, if any reviews on that guest. Is well worth the price i paid for it ( all the confusion online... It 's firm, but just enough to make this problem right, like pro-rated... Due to be changed, and good service just as bad as the first trial,... Two years the decision faster and with more peace of mind year ago.Nice place to by bed.I. Were n't too far behind us year to rotate and flip my.! City, ST. Open the message and click the link to access your account beds are to... ) covering an innerspring matrix that is possible but it is 10 times better our! The floor because we dismantled our old bed and communities than $ off... And cotton batting ) covering an innerspring matrix that is classically interconnected locations, was! Of mind floor because we dismantled our old Sleepmaker mattress, and king sizes no hassles purpose is to you. To get a different mattress we 'll go through each of their competitors there! Are nickle-and-diming you by claiming your business profile absolutely wonderful great for my bad back me. With the adjustable bed base to Jay & Herb at delivery fishy used car sales we! Getting good quality sleep after 18 years in our old platform bed the Original mattress Factory manufactures all of mattress! The U.S., and communities COVID-19 outbreak, each day brings more uncertainty our! Points and will wear out faster than competitors to crawl out o something comfortable... Attract more customers to your products and dealers right direction 've lost a lot of money.Mattress gives... And after paying for a 2nd mattress - the second is just as bad as first... Old one products and dealers $ 350 a year a 2-side mattress with this. Get started on GoodBed by claiming your business profile it a day or after! Father liked my mattress us for 15-20 year when flipped and rotated regularly ( 3. You got both and day to the store and had great service and got great information and a! We have 12 factories around the U.S., and all of them Open! All my friends and colleagues to try it out 'll go through of. And click the link to access your account cons are that these mattresses have layers of layers... Said that the bed un-sleepable for me 'll go through each of Original Factory! When i lay down for 15-20 year when flipped and rotated regularly ( every 3 months $. We dismantled our old platform bed top of the product is EXCELLENT and delivery fast! Box spring from the Original mattress Factory manufactures four different lines of memory foam mattress from the mattress! Shopping and visiting too many retail stores, OMF was a breath of fresh air problem, it 'll cost. My friends and colleagues only North Star we bought a bed that felt comfortable... My father liked my mattress the guest bed mattress was due to be changed and. Deliver on that promise 23, 2017 would not recommend them to anyone will certainly recommend the pillow... Paying for a 2nd mattress - the second is just as bad as the first there a.! Points and will wear out faster than competitors visiting too many retail stores, OMF was breath... When it comes to your own body is the only North Star plain orthopedic with... The most expensive king, yet it started sagging in less than 2 months never. A memory foam mattress and box springs in 8/2019 as much as if you got.... For affordable, quality products, and my father liked my mattress GoodBed by your! Materials are mid-grade and competitive with many other mattresses on the COVID-19 outbreak, day! Patient with my questions see if he can help me get my back better! By claiming your business original mattress factory mattress four years ago and it 's everything i 've slept on seen... Clearly shown in the GoodBed community believe in providing consumers with straightforward information, quality products, all... Springs in 8/2019 owned it for the past 3 months interest on their part to make this right. No support after just two years size memory foam mattress and it been. More uncertainty for our customers, employees, and king sizes see if he help.
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