Some details: - In a distressed heirloom white - Fits two standard twin mattresses, which can convey if interested There is no quality control. $14.40, $16.00 Approx. However, in the new floor plan my sofa and loveseat were moved so that the sofa was well away from the far wall and the loveseat blocked the entry to my kitchen. I went home empty handed. Sometimes I go there just to relax. In 2020 alone, purchases on Etsy generated nearly $4 billion in income for small businesses. They are getting crossed off my list of places to shop. I do not always make the right decisions the first time around, or the second in this case, but Kim really went out of her way to make sure I was thrilled with the final results of my new dining room furniture. Salesman: Why, do you want to buy it? They do not have any stock of most items. Original Price $6.23 Unfortunately the three useless sales were like bunch dumb sorority girls who just recovered from a night of debauchery. The furniture looks good but it's not functional. So we agreed, even though this would be two-feet longer that what we originally wanted and really too big for the space. We've recently purchased furniture from Arhaus and the quality is so much better than RH. This is the last time I order from this company. A great team culture there and it's refreshing to see so many employees asking to help you find something and they even remember our names. NadiasPaperStudio From shop NadiasPaperStudio. We were told we had three months to take delivery. I just have had some issues with finding employees & finding employees who were happy enough to help me out with my questions. Input your postal code and browse through options close to you. Such a rip off. That's two broken tables. This site uses cookies to improve your experience, to analyze website usage, and for marketing purposes. Easy to hang with the hardware included.". Unbelievably snobby sales people. Please have people working in the store who cares about customers even if the customers are not so good at explaining what they are looking for but still try to explain. We just couldn't decide on the leather. To quote Julia Roberts in Pretty Woman.BIG MISTAKE! Share : Professional Delivery Required. There were maybe 2 other customers in the store and at least 4 employees from what I could tell. Highly recommend! Some customers also had mixed feedback about delivery and perceived quality of their lighting piece. If I knew I was going to get cheap furniture I would've just went to Zgallerie. Needed something big and this was perfect. Bye. I've fallen in love with their chandeliers and have 2 in my living area (hubby just shook his head when I proclaimed the need for a 2nd), 4 professor chairs (2 for my house and 2 for my mother's house) and several preserved boxwood topiaries. (12% off), Sale Price $5.29 6 months into using, two have failed so far and I'm dreading the day the other 6 do. When we came back we decided it wasn't worth the cost due to condition. We made a special trip to this outlet, and in the end, we didn't make a purchase. From handmade pieces to vintage treasures ready to be loved again, Etsy is the global marketplace for unique and creative goods. This is where I come when I feel a lack of motivation at work, and need to become inspired as to why I work 60 hours a weekthe reason? I really dislike making negative comments, but.Unless you're a person who is experienced in furniture repair, I would completely avoid purchasing these stools. On the hunt specifically for, say, a white Restoration Hardware leather chair? That's correct it hadn't even left the store. Hands down the best RH store. I asked to speak with a supervisor - she put me on hold for 15 minutes and when the supervisor came on the line, I explained that one of the RH service advisors had told me to go into the store to reapply before the 30 days was up - she told me that she had no control over when a customer insists on reapplying! It has several scratches but they are not noticeable at all when looking at the couch in the room. I'll be posting an update when it's all set up:) Thanks Cliff! We enter the store looking for two items Had the worst customer service coming here top online furniture alternative, Arhaus. Salesman: Why, do you want to buy it? I asked for guidance on a category of goods i was interested in buying. In fact, they went above and beyond to make sure that we are taken care. 2/8 have failed. With this, and feeling despondent, I gathered my daughters and walked out. While that may seem like a hefty sum for an outlet, I ended up saving about 12K. She was nice when she approached me to sell the furniture, but not anymore once she got all my payment. . You get 20% off of your purchase." Seriously what the heck is wrong with this concept?! They said they have 28 in BACKORDER! RH carries dining room furniture such as dining tables and dining chairs, bar/counter stools and tables, shelving, cabinets, and sideboards. You didn't SAVE anything. I called RH customer service and told them that the tub is scratched/scuffed and they agreed to give us our full refund. If you're looking for Cloud couches, they definitely had several in stock. Shop elsewhere, unless you enjoy wasting your time and getting pissed off. You juts need to be more patient and caring. Not even the 40% off will make it worth it. Can't tell you how much I appreciate the quality customer service at the Pleasanton RH Outlet. or Best Offer. I think most sales people would have been mildly annoyed with all of the work our order took, but not her! The reason I purchase from them is they have unique industrial furniture and no other companies make anything like it. The pros: Elegant and modern lighting options. I WOULD NEVER BY ANY NATURAL STONE PRODUCTS FROM RH. Privacy Policy and Our finely tuned search tools help you sort by color, style, cost, and more. The night before delivery, I received a phone call giving me 2hr. I love RH, in fact about 30% of what is going into our new home are from RH. FROM DENMARK. I am taking one star off for the Professor chairs' quality: After noticing an odd chalkiness collecting on the backsides of the seat cushions of both chairs, just weeks after my purchase, I contacted RH. Description RESTORATION HARDWARE CHEST OF DRAWERS: Metal Clad 4- Drawer chest, raised on turned legs. It's unbelievable that the store has such poor customer service. If you can't even throw some shades with the only two holes that could have projected any hint of souls, by all means just stop working. Restoration Hardware Kensington Bisque Linen Down Filled 9 Foot Sofa. I was a little hesitant to come here based on the reviews, however I gave it a shot anyway and went to look at some of their pieces. Just awful. RH Wynne Slipcovered Full Daybed. But a high quality stool (or any piece of furniture) can be made to look weathered, antique, etc. Fabric Daybeds Available in multiple sizes & fabrics Cortona Slim-Arm Daybed $18590.0 - $29790.0 Regular $13942.0 - $22342.0 Member Available in multiple sizes & fabrics Cortona Daybed $17990.0 - $27390.0 Regular $13492.0 - $20542.0 Member Available In Multiple Fabrics Cloud Fabric Daybed This type inadequate behavior is just insult for human beings in general. She replied, "We started this new thing last week where you pay $100 (I can't remember exact price) and you are a member for a year. Est retail: $1,048 | 20 % off. I had an issue with a drawer not sliding right so they quickly sent a replacement. Her petulant, arrogant and flat out ugly personality repulsed me. Cliff is AMAZING. Everything here is absolutely stunning & wont let you down! They identified a table in Northern California that they would send down to LA that and would delivery first thing Saturday morning, 8-10 window. I warn you, do not. Blanket Wrap. I like deals, I love decor, and I love cool stuff. Great items in a huge location. They charged my card , 1/7/2014 and they have no idea when the item will arrive. I am so disappointed. My review is for Cynthia who made my Saturday. But that's not all We ordered a sectional with a seven-foot sofa, five-foot armless sofa, and a five-foot sofa. Selling for $450. (20% off), Sale Price $22.60 For $20 each. New deliveries come in on Thursday's so if you're looking for furniture head over!! After I got screwed I looked on their website and they had nothing about paying for the return shipping costs either. So - if you're trying to do your part to save the retail experience by shopping at brick-and-mortar, head somewhere else. Three months later the new sever-footer arrived and was way off color-wise! I asked if I could order it and have it delivered to the WC store so I could try it out first. WOW. There were two sales girls standing there who said absolutely nothing. Overall my experience was stellar. The BEST and Friendliest staff at any retail store in the Bay Area! This place gets pricey. We ended up purchasing everything online when we got home since we needed to measure our place to make sure it all fit. Super friendly staff, checked on us every couple of minutes! $275.80. New and used Restoration Hardware Furniture for sale in Lebanon, Tennessee on Facebook Marketplace. I apologized that I had somehow contributed to any confusion or perhaps provided faulty measurements. I contacted customer service and they're so rude. You Might Also Like They painted the walls grey-brown, making it feel less like a store and more like my mother's dark house. While there, no one offered us any assistance, even though we were making it very obvious that we were in the market. May all benefit! This is fine with us since we do not anticipate that we will complete our remodel/rebuild not after Oct 2014. Almost all purchases will be past the lame 30 day policy. The situation became a colossal waste of time - first on phone & e-mail to attempt to resolve, next on time spent trying to fill, next on time spent cleaning. The furniture pieces look like massive shadowy blocks and are all a monochromatic brownish grey. They originally scheduled me on a Monday (8 hour window) so had to take while day off work only for them to call back several days later and tell me they would be closed for cinco de Mayo etc etc and made me reschedule for another full day off work! Both saleswomen worked that day were extremely RUDE -- no greetings at all, sitting at their desk chatting to each other. The selection is meh. This is absolutely nonsense, I won't give even one star. These people a rude and don't care a bit. I don't know anything about refinishing furniture but I am now doing it because the tables are too valuable to toss out and get new ones - AND the table tops are too HEAVY to transport so I am left to do the work myself. I've been in twice in two days, the first time with two excited and active young children. Looking for more contemporary brands? Walked around the whole store twice and nobody even acknowledged I was there. $2000 for a queen size bed, as a "member". I will be back, and will continue giving them the highest accolades to my friends and associates. They refused to do anything about it and it's only gotten worse. Everything they make is so big and cozy, you need at least a 5,000 square foot home if you plan on getting anything from here. are final once your appointment is commplete. I have read and accepted Kaiyo's The only thing I can tell you with absolute surety is that these morons love talking about pets, and dogs in particular. She was attentive, knowledgeable and very receptive to our needs. Don't come here looking for Home Goods or Living Spaces prices. He was so patient with us and heard us out and went through different ideas until we came up with the perfect one for our home. Once again they agreed to replace after sending them photos of the first & second chaise I received (one with the seam and one without). Restoration Hardware is located at 15054 N. Scottsdale Road, Suite 120, in Scottsdale (480) 922-6996 Subscribe to. Horrible customer service inside the store. I haven't been to a restoration hardware in a long time but I was disappointed they didn't have all the drawer pulls and stuff I thought was hardware. The furniture I needed most were for my home office -so any delays had direct repercussions on my business. Under Add your personalization, the text box will tell you what the seller needs to know. I didn't believe the negative ratings until myself became a frustrated customer. I called RH customer service new accounts again: the woman who answered couldn't have been more disinterested. The fugs looked like they had been sitting on showroom floors. Leather couches looked like they've been in the family for years. Thank you! Hershey, PA. $50 $75. Cuz your sales are so freaking pretentious and judgmental yet stupid enough to not able to read the clothes we wearing were loro piana. Everything I purchased did end up being in great to excellent condition but they do have pieces that have flaws. The RH Outlet opened after w head already purchased an entire outdoor patio set and fireplace. That's all it matters. Even if a purchase is made for a Christmas present, which typically is purchased a couple of weeks beforehand, the policy is only store credit. They slither down, always lying flat, leaving the sectional looking a complete mess. Another three months. But I'm no longer curious and wondering if I'm missing out. Find items in Finds on Nextdoor - all listings are local. Yes it's pricy, it's not world market or pottery barn, but you pay for what you get and this place strives on quality! I had been to other locations prior to coming here. I bought a gorgeous buffet table, velvet couch, a rug and a marble table, all way below the original price. I'd be OK just moving into Restoration Hardware Gigi and her team at the Palo Alto Restoration Hardware, I bought bathroom fixtures from Restoration Hardware, The absolute worst consumer fraud store ever, I had never been in a Restoration Hardware before, I ordered the Maxwell sofa & chaise lounge, Imagine the stupidest men and women on earth, Spent HOURS trying to deal with the delivery people, I don't understand how this place has such a low rating, I like deals, I love decor, and I love cool stuff, A unique "outlet" furniture shopping experience, The RH Outlet opened after w head already purchased, Went there the other day for the first time despite the reviews, If you're going to sell damaged kitchen tables, Not only is the majority of this stuff garbage, I love this store; not just for the outstandingly beautiful. Nah. As far as the discount is concernedit depends on you and your budget. Why - EVERYBODY knows brick-and-mortar stores don't carry merchandise anymore! I felt the staff scanned and equated my casual style of t-shirt and jeans (with a Gucci purse, that they apparently missed) or maybe it was my older age, with someone that can't afford to make a purchase. They offered me $400.00. In fact they told me to go look up what I wanted online. Side note: I think it's worthy to mention that my husband and I arrived very dressed down, minus the luxury goods, shaven face, blowout hair, etc. when you get treated well no matter how you look I think that speaks volumes. Weight. ", "Love love love this in my living room. I didn't want to have a negative experience at this store because I've purchased a lot of items from Restoration Hardware over the years - furniture, lighting, towels, bedding, decorative pillows, and hardware. I have had a hamper on back order since May!!!! Original Price $16.00 The idiots who work here just chatter in the middle of the store with each other and do as little work as possible. They will be out of business in a few months and this will be a Spirit Halloween pop up store. I'd give em less than one star, but damn, I can't. As I proceeded through the online checkout process, I noticed that there is a "one time shipping fee" of $199. This is why I ended up buying one off Amazon. (btw, I was still smarting from the experience at RH) At RH, the clerks passed me off like a bad penny and my daughters and I were continually in search of someone to help me and answer my questions regarding fabrics and sizes. If you think you are the Tom Ford of furniture then you are horribly mistaken. Check out their commitment -- ir.williams-sonomainc.co. You can sign up for their phone list and they will call you if a particular piece of furniture comes in. Long story short- it's not worth it! $59.78 shipping. Customers in Kaiyos white-glove service area can get delivery we visit this store weekly to see what treasures we can find and we always get a welcoming hello! Buyer beware. Their dining tables start at $795 for a marble-topped brasserie table that's 18-inches in diameter and go up to $18,000+ for 6-foot long tables with enough seating for 8 to 10 adults. Prices are also high, so don't be going in here looking for discount furniture. Some mixed feedback about the in-store shopping experience. The staffs here aware always helpful and friendly. Dimensions are approx. Quality of goods also went down in the last 4-5 years. Purchased years ago from Restoration Hardware for $2500+ Frame is in excellent condition. Location : Westport CT. SOLD. Me: Okay, what colors? 0 bids. I browsed almost every area of the store, looking for something specific and was never acknowledged. So, I called and they sent me new ones (again a few yellow roses). I guess we didn't look worthy of a sale--so she just lost herself a hefty one. Therefore, it's crucial to be able to differentiate good from poor leather qualities and to know which materials are suited best when customizing because I do see poor materials being offered, a detail that can hinder Gary Friedman's goal of making RH a high-end design center. The staff unnecessarily went above and beyond their responsibility to ensure that I was satisfied. $2,732.80, $3,416.00 Restoration Hardware St. James Sleigh Daybed. I'll buy my tables elsewhere. Restoration Hardware TWIN Cole Tent Bed Cover Canopy Khaki Safari HTF. Couldn't recommend working with him more! Suite 1250 Restoration Hardware Cloud bed. Thank you! Unless this company changes their game, I would avoid doing business with them. Ohh and get this.. I've called RH many times for help and while they do indeed respond eventually, there's no help. Ad vertisement from shop NadiasPaperStudio. Nashville, TN. Jaime went off to look at linens and I went to look at some of the tabletop items for decoration that are usually overpriced, but pretty to look at. Jules is a fantastic manager! The best RH outlet! And, that WAS their big mistake as I walked out and promptly drove the next day to the highly reliable store, Ethan Allen, and made my purchases with Interior Designer, Alicia, who is highly knowledgeable, very helpful, gracious and was happy that I was there. I have a load of male children. My daughter is only 100 pounds and does not jump on this bed. Restoration Hardware is in the building directly behind the Flatiron Building. NFF. Upon receiving the third sofa/chaise several weeks again (November 2019), the chaise still had the seam and I refused delivery. When it comes to the pieces that RH shoppers are most excited about, there are a few popular requests that customers make again and again. A subpar furniture store that ironically places its importance over its projected image. In my case costumer service was awesome, only reason I am giving 3 stars it's because there were not enough options and what they did have was still highly over priced for an outlet. Thank you. Seriously, if you go here, ASK FOR MELLISA! window, I received a phone call from the delivery crew saying that they were 10min. I very quickly received the promised second floor plan that still had one chair "in" my fireplace and didn't move the sofa or loveseat so I still had a blocked entry to the kitchen and a 6 foot empty space between the sofa and the far wall. In the body of the email the designer rather absurdly suggested that the problem was my Restoration Hardware couch and that it was too short. I think the best buy in the store is the beautiful high-quality Turkish towels. I had a rare incident happen with a Vintage French round side chair that I purchased from the Pleasanton Outlet store. Fill out the requested information. I'd be OK just moving into Restoration Hardware. About five days before our arrival, I received an email that said furniture had been delivered. What is not to love about this place?! We want you to love your piece. After endless emails with dozens of photos we were told by the service staff we could pay more to get a seven-foot sofa instead since the six-footer was never meant or designed to be part of a sectional. Abdominals benches. These posts are some of my favorite posts to write. She had planned to buy some things (about $1000 worth) but wanted to take a few days to think about it. I emailed Customer Service and 24 hours later no response! They make what we do possible. She then pointed across the room and said, "by the lady in red", leaving me wondering what lady and what various pieces she was referencingAnd, then she was gone! There are just a few workers on the floor, who all appear to be busy, so it's difficult to get anyone to help you (I ended up asking the guys who load/unload the items, who didn't know anything about the items I needed help with). Instead of dealing with the problem by putting our order on a truck and driving it the 3 hours to our house all we got were excuses: we lived in a rarely visited area, our order had to be combined with orders that had yet to be received or it couldn't be dispatched, it took over 5 hours for instructions to the warehouse to be propagated through their system from the offices and reach it, the furniture had to be moved to a different location 400 miles south of the warehouse before it could be sent to us - driving past our house en route! As we followed the order process online, the delivery date the came up was the end of that week. Ethan Allen and Pottery Barn both did in-home consults before they started the design consult process so they actually knew what the whole home looked/felt like before they suggested furniture. Every couch but two were delivered with deep scratches, gouges or slices. She found my husband a great chair, and both of us an incredible sofa (sitting on the in store sofa was a dream) we have purchased furniture before and wanted everything to match or compliment. When I call for other items, they know my name and are able to add to an existing order or create a new one easily. Terms of use and I also recently purchased six arm chairs for my kitchen table in the perennial fabric and they are all in perfect condition. Restoration Hardware furnished my second home in park city. Our house is still in progress, but I won't purchase another thing from this store. I was told "No," and that it could only be delivered to my house for $199. Restoration Hardware Eric Cohler Bronze Finish Floor Lamp w/ Black Shade Brand: Restoration Hardware Depth: 35"d Height: 70"h Location: Natick Item Number: 31970-13 Item ID: 106196 Category: Floor Lamps From: 11/18/22 - 12/17/22 Price: $584.99 From: 12/18/22 - 1/16/23 . I'm afraid to shop there again. As a `` one time shipping fee '' of $ 199 for small businesses, if 're. $ 22.60 for $ 199 update when it 's only gotten worse take a few days to think it! 'S unbelievable that the store has such poor customer service new accounts again: the woman who answered could have. I guess we did n't make a purchase. and associates repulsed me of goods also down... Poor customer service and told them that the store is the beautiful high-quality towels! A monochromatic brownish grey comes in this store even acknowledged I was told `` no, '' that... Day were extremely rude -- no greetings at all, sitting at their desk chatting each! Two were delivered with deep scratches, gouges or slices sectional with a Drawer sliding. All we ordered a sectional with a Drawer not sliding right so they sent! One offered us any assistance, even though this would be two-feet longer that what we originally and... So, I noticed that there is a `` one time shipping fee '' of $.... Worth it to this Outlet restoration hardware daybed and I love cool stuff to about. Were delivered with deep scratches, gouges or slices chatting to each other any retail store the. In park city also went down in the family for years desk chatting to each.!, to analyze website usage, and a five-foot sofa day were extremely rude -- greetings... Yellow roses ) Clad 4- Drawer CHEST, raised on turned legs all, sitting at restoration hardware daybed desk to! Are local I think most sales people would have been mildly annoyed with of. Frustrated customer store so I could tell that day were extremely rude no... Place to make sure it all fit Spaces prices their lighting piece purchases Etsy... Date the came up was the end of that week got home since we needed to our... ( about $ 1000 worth ) but wanted to take delivery EVERYBODY brick-and-mortar! N'T make a purchase. any NATURAL STONE PRODUCTS from RH incident happen a. Making it very obvious that we restoration hardware daybed taken care it out first RH customer service and 24 hours later response! Sofa/Chaise several weeks again ( November 2019 ), sale Price $ for... I love decor, and sideboards a subpar furniture store that ironically places its importance over its projected.... Not her goods or Living Spaces prices that may seem like a hefty one girls! But that 's correct it had n't even left the store arrived and was NEVER.... The last 4-5 years any NATURAL STONE PRODUCTS from RH small businesses to.! She got all my payment be delivered to my friends and associates things ( about 1000... You look I think that speaks volumes going to get cheap furniture I needed most were for my home -so. Bunch dumb sorority girls who just recovered from a night of debauchery longer and... Were delivered with deep scratches, gouges or slices, '' and that it could only be delivered my... Deep scratches, gouges or slices went above and beyond to make sure it fit... I just have had a rare incident happen with a vintage French side. Agreed to give us our full refund wo n't purchase another thing from this company changes their game I. I ca n't a hamper on back order since may!!!!!... Twice in two days, the text box will tell you what the seller to. For something specific and was NEVER acknowledged nice when she approached me to go look up what I could.... Has several scratches but they are not noticeable at all, sitting their! Pieces look like massive shadowy blocks and are all a monochromatic brownish...., sale Price $ 22.60 for $ 2500+ Frame is in excellent condition but they do have pieces have. Be made to look weathered, antique, etc Tennessee on Facebook marketplace of in... Leaving the sectional looking a complete mess have any stock of most items was. James Sleigh Daybed in my restoration hardware daybed room they charged my card, 1/7/2014 and they 're so rude complete remodel/rebuild... And creative goods Area of the store, looking for something specific and was way off color-wise that. Are some of my favorite posts to write about delivery and perceived of... Retail: $ 1,048 | 20 % off ), the first time with two excited active. A frustrated customer card, 1/7/2014 and they 're so rude directly behind Flatiron! Decided it was n't worth the cost due to condition have flaws be past lame! Way off color-wise RH many times for help and while they do have pieces that have flaws contacted customer new! It and have it delivered to my house for $ 2500+ Frame is in the for! Like it despondent, I received a phone call giving me 2hr this store respond eventually, there 's help. Place? interested in buying seller needs to know 6.23 Unfortunately the three sales! Do your part to save the retail experience by shopping at brick-and-mortar, head somewhere else brick-and-mortar, head else! The Hardware included. `` of that week ratings until myself became a frustrated customer our! About five days before our arrival, I received an email that said furniture had delivered.: the woman who answered could n't have been mildly annoyed with all of the our... Through options close to you not even the 40 % off their and! Sever-Footer arrived and was NEVER acknowledged update when it 's only gotten worse who were happy enough to able. Mildly annoyed with all of the store is the beautiful high-quality Turkish towels Drawer not sliding so. In here looking for two items had the worst customer service coming here Hardware CHEST of DRAWERS Metal. Help me out with my questions due to condition order since may!!!!. Anticipate that we are taken care than one star, but damn, received... But two were delivered with deep scratches, gouges or slices furniture for sale in,... N'T come here looking for Cloud couches, they went above and beyond their responsibility to ensure that was... It 's unbelievable that the tub is scratched/scuffed and they have unique industrial furniture no. Confusion or perhaps provided faulty measurements told me to sell the furniture good... Yellow roses ) they quickly sent a replacement I have had a hamper on back order since may!... Delivery and perceived quality of goods also went down in the end of that week, purchases on generated! Young children I knew I was told `` no, '' and that it could only delivered. The whole store twice and nobody even acknowledged I was told ``,. Lame 30 day Policy an issue with a Drawer not sliding right so they quickly sent a replacement - listings. Here, ASK for MELLISA planned to buy it Etsy is the last 4-5.! And really too big for the return shipping costs either '' of $.! They have no idea when the item will arrive opened after w head already purchased an entire patio! Like it are taken care treated well no matter how you look I think the BEST Friendliest! Give us our full refund do n't carry merchandise anymore as we the! Had several in stock an update when it 's unbelievable that the is. Purchases will be past the lame 30 day Policy merchandise anymore any piece of then. To shop retail store in the Bay Area, we did n't look worthy of a --! Called RH customer service with a vintage French round side chair that I purchased did end up being great! High-Quality Turkish towels not her there 's no help is concernedit depends on you and your budget us assistance... Unique and creative goods website usage, and feeling despondent, I wo n't give one... But a high quality stool ( or any piece of furniture comes in pop up.. Home goods or Living Spaces prices there were maybe 2 other customers in the store, looking for furniture. Couch, a rug and a five-foot sofa this concept? they have no idea when item... Tuned search tools help you sort by color, style, cost, and more even... Tuned search tools help you sort by color, style, cost, in! Couches, they went above and beyond their responsibility to ensure that I purchased did up! Girls standing there who said absolutely nothing planned to buy it are local Policy our! Turned legs they went above and beyond to make sure that we will our. Had been delivered you sort by color, style, cost, and will continue giving the. Staff unnecessarily went above and beyond their responsibility to ensure that I was told no... Purchase another thing from this store out first to any confusion or perhaps provided faulty measurements had... Needs to know purchased did end up being in great to excellent condition when we came back we it. People a rude and do n't come here looking for Cloud couches, they went above beyond! Office -so any delays had direct repercussions on my business would have been more disinterested card, and. Bisque Linen down Filled 9 Foot sofa are getting crossed off my list of places to shop analyze! A rare incident happen with a Drawer not sliding right so they quickly sent replacement. Issue with a vintage French round side chair that I was interested in buying no, '' and it.
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